Charter Residential offers a tenant-centric approach that provides a seamless and hassle-free rental experience. We assist tenants in finding their perfect rental accommodation by offering top-notch guidance and facilitating convenient scheduling of housing tours through our Self Tour with Virtual Assistants (STVA) service.

STVA allows renters to schedule housing tours at their convenience, empowering them with flexibility in exploring potential rental properties. This innovative solution ensures tenants can view properties that fit their schedules and preferences without the need for immediate agent availability.

Our STVA service streamlines leasing by enabling secure, self-guided tours with remote virtual assistance helping you attract qualified tenants faster. We focus on maximizing your rental income and simplifying the process, without acting as a licensed agent or property manager.

Charter Residential distinguishes itself through its commitment to innovation and service excellence. Our STVA service and free rental management offerings demonstrate our dedication to enhancing the rental experience for both tenants and landlords, creating a mutually beneficial environment.

Pay only when your property is rented. our flat fee ensures you save money compared to traditional commissions. We accelerate your leasing process, boost your profits, and simplify management—all through a proven, results-focused approach. Let us help you rent smarter, faster, and more efficiently.

Our pricing is straightforward and results-based. You pay a flat fee only after your property is successfully rented. For a personalized quote and quick setup, contact us today—we’ll tailor our support to your needs.

Yes, our services are designed to operate within all applicable regulations. We act as a third-party support provider, focusing on secure access management and virtual assistance, not licensed brokerage activities. We do not conduct negotiations or represent clients.

Our team remotely monitors each tour and is available to handle any concerns promptly. In case of damages or security issues, we follow established protocols, including immediate reporting to the property owner or management.

Absolutely. We offer flexible support tailored to different property types and your unique requirements, whether it’s scheduling, marketing, or virtual assistance. 

Simply contact us! We’ll discuss your property needs, explain our process, and set up your account quickly. Remember, you only pay once your property is rented.

We combine innovative technology, results-driven pricing, and personalized support to help you rent faster, reduce costs, and streamline your leasing process—without acting as a licensed agent or broker.

We use advanced smart lockboxes that generate unique, time-sensitive access codes for each tour, with passwords changed immediately after each show. Before granting access, we verify renters by collecting documents and conducting a thorough screening process. We also ensure that renters return the key to the lockbox after the showing, maintaining control and security throughout the process.